Job Opportunity at Job Junction Tanzania, Customer Service Officer

Customer Service Officer

Details

Employer name : Job Junction Tanzania

Minimum Qualification Diploma Years of Experience 1 years

Main Job Task and Responsibilities

• Answer incoming calls and respond to customer’s emails.
• Management and resolve customer complaints regarding Wassha services.
• Sell Wassha products and place customer orders in the computer system.
• Provide product and service information to customers concerning Wassha service
• Research required information using available resources
• Research, identify, and resolve customer complaints using applicable Wassha software
• Process orders, forms, and application
• Document all call information according to standard operating procedures.

Education and Experience

• High school diploma, Bachelor degree or equivalent
• Proficient in relevant computer applications
• 1 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Excellent data entry and typing skills

SALARY RANGE:
600,000/ - 700,000/= Tsh

CONTACTS:
0623872871
0743692671
0656116023
Email:jobjunctiontz@gmail.com